FormatOS
Contact FormatOS
If you have a question about FormatOS, file handling, privacy, copyright, accessibility, or website policies, please use the contact options provided on this page.
You can contact FormatOS for general support, feedback, conversion issues, format requests, privacy questions, copyright concerns, accessibility issues, correction requests, broken link reports, business inquiries, and policy-related matters.
We review all messages and respond where a reply is appropriate. Response times are not guaranteed.
FormatOS is built and maintained by the FormatOS team — an independent group reachable at contact@formatos.io.
Send a message
Contact form
Fields marked with are required. Do not include passwords, sensitive personal data, or confidential financial or legal records in your message.
Guidance
Before you contact us
Including the right detail in your first message helps us respond more effectively and reduces back-and-forth.
Conversion issues
Mention the original file format and desired output format, your browser and device, file size, and what specifically went wrong.
Format requests
Specify the input format and the output format you need. Include a brief description of your use case.
Privacy questions
Do not include highly sensitive personal information in your message. Refer to the specific policy page you are asking about.
Copyright or legal concerns
Include enough detail for review: the nature of the concern, the specific content or tool involved, and any relevant context.
Business inquiries
Explain the proposal clearly. Include who you represent and what kind of collaboration or arrangement you are proposing.
Accessibility issues
Describe the page, the assistive technology or browser you are using, and what the problem is. Include a URL if possible.
Website errors or broken links
Include the URL of the broken or incorrect page, what you expected to find, and what you encountered instead.
Platform policy
Responsible use
FormatOS is a file conversion tool. Users should only upload and convert files they own, have permission to use, or are legally allowed to process.
FormatOS should not be used to:
- Convert copyrighted files without the rights holder's permission
- Bypass digital rights management or access controls
- Download, extract, or process content from platforms where it is not permitted
- Process illegal, harmful, or unauthorized content
- Violate another website's, platform's, or service's terms or policies
Messages that appear to request support for unauthorized or illegal file processing will not receive a response.
File privacy
Privacy and file handling
FormatOS uses uploaded files only for the requested conversion process. Where server-side processing is required, files may be temporarily processed to generate the converted output. Users should avoid submitting highly sensitive files unless they understand the platform's privacy and file-handling practices.
This contact form does not request or store file uploads. Do not paste sensitive personal, financial, legal, or medical data into the message field.
Common questions
Contact FAQ
Can I request support for a new file format?
Yes. Use the contact form and select "Supported Format Request." Include the input format and output format you need, and any relevant context about your use case.
Should I send private or sensitive files through the contact form?
No. Do not send passwords, financial records, identity documents, private legal files, medical documents, or other highly sensitive information through the contact form.
Can I report a conversion issue?
Yes. Select "File Conversion Issue" and mention the original file type, desired output format, browser and device used, and a brief description of what went wrong.
Can I contact FormatOS for business inquiries?
Yes. Select "Business Inquiry" and include a clear description of your proposal. Vague messages are unlikely to receive a response.
Can I report copyright or misuse concerns?
Yes. Select "Copyright or Legal Concern" and provide enough detail for review, including the nature of the concern and any relevant information.
Can I report an accessibility issue?
Yes. Select "Accessibility Issue" and describe the problem in as much detail as possible, including the page, the assistive technology or browser you are using, and what went wrong.
Can I report a broken link or website error?
Yes. Select "Website Error / Broken Link" and include the URL of the broken or incorrect page. We review all reports and correct issues where possible.
Our commitments
Built on trust
Clear Communication
We review genuine messages related to file conversion issues, privacy questions, corrections, and business inquiries.
Responsible Platform
FormatOS is built for legitimate file conversion needs and does not support piracy, unauthorized downloads, or misuse.
User-Focused Feedback
Suggestions about formats, usability, accessibility, and conversion quality help us improve the platform.